Servicing

Please use the link to access the LoanStat program

Frequently Asked Questions

Automated Clearing House (ACH) is the desired loan payment alternative as it is the method of automatically making your monthly payment. It saves you time and money by eliminating check writing, postage, and overnight mailing fees. It also avoids costly late fees because your payment is always received on time every time. ACH even gives you a choice of which day to make the payment. Even though payments are due on the 1st of the month, you can choose certain days during your loan’s grace period to have the payment withdrawn from your project’s account. To set up this free service, just complete the ACH Authorization form and submit to your servicing team at CMI.

Should you need to send mortgage payments via overnight delivery, please specify delivery 10:00 a.m. and use the following address:

For OVERNIGHT Delivery:
Centennial Mortgage, Inc.
218 W. Washington Street
Suite 900
South Bend, IN 46601
Attn: Pamela Dotson

For REGULAR Mail Delivery:
Centennial Mortgage, Inc.
PO Box 74390
Cleveland, OH 44194-0002

LoanStat is the answer! CMI’s goal is to provide the highest level of service possible to our clients. LoanStat gives you and your team access to your loan information 24/7. Setup is simple!   Click on “LoanStat” above. Follow the prompts and if you have any problems, please contact Jennifer Heckaman at jheckaman@centennialmortgage.com.

Jennifer Heckaman and Pamela Dotson are available to answer your questions. They are located in the South Bend, Indiana office and can be reached by email and phone: jheckaman@centennialmortgage.com, 574-401-8099, and pdotson@centennialmortgage.com , 574-401-8100.

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